Friday, November 13, 2009

The more things change...

The more things change, the more things stay the same, it appears. Today was a case in point. Had an appointment with a fertility specialist. He's highly recommended and one of the city's top experts. But before I even got to meet him, several things just totally offended me.

1) His receptionist was rude and insensitive. Women approach this doctor at their most vulnerable. They turn here in a crisis and to have the front-line person barking instructions at you and telling you it's cash only, is a little much. I was also told that it would take until mid December to get an appointment and then, once I asked to be on standby, was told I would have to call in weekly to see if there was any 'vacancy'. Talk about a God-complex, and this isn't even from the doctor who creates life each day!
2) Step two was being called by the receptionist and told, 'we have an appointment for you, but if you cannot come to this one, we cannot help you.' Nice.
3) Accepted the appointment and then argued with the woman about form of payment, saying it was 'utterly ridiculous' the Dr didn't accept cards or an EFT. Eventually she conceded that I could pay by EFT.
4) Arrived for my appointment 15 minutes early. Waited 1hr45 to actually get in to see the Dr. Before that, had to fill in THE FORM. Hoo boy, was this a beaut. Absolutely no consideration for any possibility but the married couple. Form actually said: 'Wife's name' (that would be me, I guess!), then 'Husband's job description' (need to make sure the hubby can afford the treatment!) and the piece de resistance was the line under payment: 'Husband's medical aid'. Let's just say I had to scratch out rather a lot.
5) Walked in to the Dr's office, to be greeted by a 'Hello Mrs XYZ, or is it Miss?'. He had just caught sight of my form, you see, and so did a little double take. "Miss," I replied. 'Oh!' he said, 'Please have a seat.'

It's a very vulnerable place to find yourself in, and I find it appalling that in 2009, one has to be subjected to this sort of sexist drivel. Forget about the gay women out there, the message is that being a mother is only acceptable for a 'wife', and only as long as there is a bank-rolling husband in the picture too.

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